You will only be able to see details of your claims that were processed with a service date after 1 July 2017. The information for any claims with a service date before 1 July 2017, will be available on your next claims statement.
Remember: If your Healthcare Provider sends the claim to us electronically, you don’t need to send us a copy.
You can send us your claims in one of the following ways:
Email - scan and email your claims to firstname.lastname@example.org
Please note that emails over 1MB in total size will not be accepted on this address so members are advised to size their image files accordingly.
Website: Scan and upload your claims, you will need to be logged in.
Post: Send your claims to SABMAS Claims, P O Box 652509, Benmore 2010
Fax: Fax your claims to 0860 329 252 (please make sure that the details are clear by first making a photocopy and faxing the copy through).
Claims drop-off boxes: Drop off your claims in any of the Discovery Health drop-off boxes located in most pharmacies, medical practices, Virgin Active and Planet Fitness gyms nationwide.
0860 002 133 | Mondays to Fridays operating hours are 07:00 to 17:00 and Saturdays 08:00 to 13:00 | email@example.com
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